Keepmedriving Privacy Policy

keepmedriving Premium Advice Service

The following privacy policy applies to all information received by Keepmedriving in connection with the provision of its Premium Care Scheme and the information supplied by those who register with that service. If you have any queries regarding this policy or the application of it please email us as clientcare@keepmedriving.com

Introduction

1. Keepmedriving and Richard Nelson Solicitors are committed to protecting your privacy and providing you with a safe online experience. This privacy policy is made in compliance with the Data Protection Act 1998 and it explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy. This privacy policy applies to the Keepmedriving Web site and deals with data collection and usage by Keepmedriving in connection with the provision of the Keepmedriving Premium Care Scheme as referred to in our terms and conditions. By using the Keepmedriving website and Premium Care Scheme, you consent to the data practices described in this statement.
2. If you have any queries about this policy please email us on clientcare@keepmedriving.com. We reserve the right to change this policy from time to time and you should check this policy from time to time to ensure that you are happy with any changes that we may make.

Collection of your Personal Information

3. Keepmedriving will need to collect certain personally identifiable information to use in relation to the provision of the services to you. This information will include your e-mail address, name, home or work address, telephone number and details about any motoring related offences and other similar matters. You will see the information which we require on the membership application form.
4. You are not required to provide any personal information in order to use the public areas of the Keepmedriving website. However, should you choose to become a member of the Keepmedriving Premium Care Scheme, you will be asked to provide personal contact and other details. This information will be used by us in connection with the provision to you and your family of the Keepmedriving services.
5. We may be legally obliged to disclose your information to government, regulatory or law enforcement agencies in connection with the investigation of unlawful activities or under our rules of professional conduct.
6. If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers, and your details will be passed on to the new owners of the business.
7. In order to ensure that you are able to log in to and use fully the services on our web site we may, from time to time, need to use small programmes called cookies. These help us to monitor use of the site so that we can improve the level of service which we provide and help you to get the most from our site. All of the information collected in this way will be subject to the same high levels of confidentiality as other information held by us.
8. The Website may contain links that make it easy for you to visit other websites. If you follow these links and leave the Website and visit a website operated by a third party, Keepmedriving will not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide while visiting such websites and accordingly you should exercise caution and look at the privacy statement applicable to the website in question.
9. Keepmedriving reserves the right to monitor and/or record telephone calls subject to and in accordance with law. These recordings may be made for the purposes of accuracy of statements or for training purposes. All recordings shall remain the property of Keepmedriving and Richard Nelson Solicitors any records so kept shall be conclusive proof of instructions given or alleged to have been given in the event of a dispute.

How we protect your information

10. The internet is not a secure medium and all publicly accessible websites are susceptible to unlawful interception by third parties. Whilst we have taken every possible step to protect the security of your information we regret that we can accept no liability if security is breached.

Updating your details

11. In the event that any of the information that you have provided to Keepmedriving changes, for example if you change your name or contact details, then you should notify us as soon as possible using the information update section of the Keepmedriving website. This will help us to ensure that the information we hold about you remains accurate and up to date.

Keeping your data confidential

12. Keepmedriving and Richard Nelson Solicitors will keep all of your data and information confidential and will not disclose any of it to any third party except where we are required to do so by law or where you have authorised the release of that information.

Contacting us about the data we hold

13. If you would like to contact us with any questions or comments, including your right to ask what information we hold about you, please send an e-mail to clientcare@keepmedriving.com.